Restaurant Manager / Guest Experience Manager [$6,000 / CBD / Italian Cuisine]

We believe great dining is all about the energy, the culture, and an unforgettable vibe. We are looking for a charismatic, high-energy Guest Experience Manager/Restaurant Manager to lead our restaurant and bar operations. You will be the heartbeat of the floor—setting the tone, injecting life into the space, and motivating a team to deliver exceptional hospitality.

Key Responsibilities

• Lead the Floor: Act as the ultimate host, engaging with guests to create an electric, welcoming atmosphere and an unforgettable vibe.

• Oversee Operations: Manage day-to-day operations, ensuring seamless coordination between the kitchen, the bar program (aperitivi), and the dining floor.

• Motivate the Team: Recruit, train, and mentor the service and bar staff, building a positive, high-performing team culture.

• Drive Revenue: Plan and execute special events, activations, and promotions to enhance guest experience and boost sales.

• Guest Relations: Handle customer inquiries, feedback, and complaints professionally, resolving issues promptly to build guest loyalty.

• Maintain Standards: Monitor inventory, control operational costs, and ensure strict compliance with health, safety, and cleanliness regulations.

• At least 4 years of experience in fast-paced restaurant and bar management.

• Outgoing, charismatic personality with a natural ability to bring positive energy and vibe to a space.

• Strong leadership skills with a proven track record of motivating and developing a team.

• Excellent communication skills and a passion for delivering exceptional dining experiences.

• Flexible availability, including evenings, weekends, and holidays.

EA Details

EA Licence No.: 23C1703

EA Personnel No.: R22106295

EA Personnel Name: Ng Wei Xiang