[PERM] Customer Service Executive (International School) #HZTS

RECRUIT EXPRESS PTE LTD

Date: 3 weeks ago

City: Singapore, Singapore

Salary: SGD 2,000 - SGD 3,000 / mo

Contract type: Full time

Serve as the main point of contact for parents and the school regarding school bus transportation matters.
Attend to enquiries via walk-ins, phone calls, emails, and text messages in a timely and professional manner.
Coordinate with the operations team on bus schedules, route changes, delays, and transportation arrangements.
Provide updates to parents and school staff on transportation-related matters, including service disruptions.
Handle and resolve customer feedback and complaints, escalating issues where necessary.
Maintain accurate records of customer enquiries, communications, and service requests.
Assist with general administrative duties and support the daily operations of the customer service team.

Min O/A Level/NITEC/Higher NITEC/Diploma in any field
Min 1 year customer service experience. Experience in education industry would be advantageous

Interested candidate, kindly send a copy of your resume to: Sign in to view email

Jessica Fong Zhi Tong [R1879124]

Recruit Express Pte Ltd

EA Licence No: 99C4599

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