Perm Customer Service Executive (International School)

RECRUIT EXPRESS PTE LTD

Date: 3 weeks ago

City: Singapore, Singapore

Salary: SGD 2,500 - SGD 3,000 / mo

Contract type: Full time

Location: Marsiling

Mon-Fri Office Hours 830am -6pm

During School holidays will be 8 am -4pm

Salary: Up to $3k

- Serve as the main point of contact for parents and the school regarding school bus transportation matters.

- Attend to enquiries via walk-ins, phone calls, emails, and text messages in a timely and professional manner.

- Coordinate with the operations team on bus schedules, route changes, delays, and transportation arrangements.

- Provide updates to parents and school staff on transportation-related matters, including service disruptions.

- Handle and resolve customer feedback and complaints, escalating issues where necessary.

- Maintain accurate records of customer enquiries, communications, and service requests.

- Assist with general administrative duties and support the daily operations of the customer service team.

- Min O/ A Level / Diploma in any field

- Min 1 year customer service experience. Experience in education industry would be advantageous

Interested candidate, kindly send a copy of your resume to Sign in to view email

Adeline Lim Xin Ying [R23112000]

Recruit Express Pte Ltd

EA Licence No: 99C4599

For employers only

Is this your company's job post? Verify ownership to manage this listing and receive applications directly.

Claim this listing

Looking to apply for this job? Use the Apply button above.