Fraud Investigation Analyst (Bank) #ESY

• Conduct end to end investigations into card scam and fraud related cases, ensuring timely review, analysis and resolution.

• Analyse case information, transaction patterns and operational data to identify fraud trends, anomalies and potential risk indicators.

• Perform data extraction, consolidation and validation using advanced Microsoft Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, Macros and complex formulas to support investigations, reporting and operational analysis.

• Prepare investigation reports with findings, recommendations and supporting documentation and do presentations to internal stakeholders.

• Generate regular and ad hoc reports, dashboards and management information to support business decisions, case tracking and fraud monitoring.

• Liaise with the Singapore Police Force (SPF) by providing information and supporting documents required for scam related investigations.

• Maintain accurate case records and perform administrative activities related to fraud investigations.

• Identify opportunities to improve reporting processes, data accuracy and operational efficiency through automation and process enhancements.

• Support any other projects or duties as assigned.

Interested candidates, please email your resume to Sign in to view email

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

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