Travel Consultant for Wellness Packages

As our first Wellness Travel Consultant, you'll be the face of Victory Wellness, guiding clients from their first enquiry through to booking, travel, and post-trip support. Working closely with the Director, you'll help shape the client experience and play a key role in growing this new brand.

Key Responsibilities

• Respond to enquiries via WhatsApp, email, and social media in a prompt and professional manner.
• Consult with clients to understand their wellness goals and recommend suitable retreat programs.
• Coordinate bookings with our Thailand retreat partners, including program availability, flights, visas, and travel arrangements.
• Manage client bookings from enquiry to departure.
• Create simple content for our website and social media, including retreat highlights and program descriptions.
• Support outreach to corporate clients and HR teams for group wellness retreats.
• Maintain accurate records of enquiries, bookings, and client communications.

Who We're Looking For

Essential

• Excellent written English with strong client communication skills.
• Professional and confident handling WhatsApp and email conversations.
• Basic content creation skills (Canva and simple social media posts).
• Self-motivated, organized, and results-driven.

Preferred

• Experience or interest in travel, hospitality, wellness, customer service, or sales.
• Comfortable using Google Workspace/Microsoft Office, WhatsApp Business, CRM systems, and AI tools.
• Passionate about health, wellbeing, and helping people.

You'll Stand Out If You Are

• Empathetic and able to build trust with clients.
• Organized and capable of managing multiple bookings simultaneously.
• Comfortable working independently in a fast-paced startup environment.
• Reliable, discreet, and able to handle confidential information.
• Fluent in a second language (Mandarin, Bengali, Hindi, Tamil, or Malay), which is an advantage.

What We Offer

• The opportunity to build a new wellness travel brand from the ground up.
• Direct mentorship from the Director with genuine responsibility from day one.
• A diverse role combining travel, client relations, sales, and marketing.
• Competitive salary based on experience.
• The backing and stability of an established 30-year Singapore travel company.
• The opportunity to help people improve their health and wellbeing through meaningful travel experiences.