Desktop Engineer

PERSOL

Date: 2 weeks ago
City: Kallang, Central
Salary: SGD 3,000 / mo
Contract type: Full time
  • Perform Desktop Support services to users
  • This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
  • Perform imaging/re-imaging
  • Perform asset inventories
  • Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
  • Updates Incident records
  • Creates and updates work instructions (where necessary)
  • Document standards and procedures (where necessary)
  • PERSOL Singapore Pte Ltd
  • RCB No. 200007268E
  • EA License No. 01C4394

Soo Sheng Hui (R1654858)

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