Room Attendants

Primary Responsibilities and Duties

Housekeeping & Linen Room duties

• Greet guests and respond to guests’ queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities such as shampoo and soap.
• Sweeping, mopping floors and vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers.
• Report any technical issues and maintenance needs to Housekeeping Supervisor.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at end of shift.
• Maintain cleanliness of guest rooms.
• Maintain and restock consumable supplies.
• Adhere to procedures and ensure all rooms inspected according to department standards.
• Deliver and retrieve items on loan to guests such as extra bed and baby cot. Ensure personal hygiene and tidiness.
• Collect soiled linens from guest rooms, housekeeping pantries, and designated drop-off points
• Assist in the preparation and delivery of guest laundry services when required.
• Assist in the sorting and issuing staff uniforms to employees and maintains uniform records.
• Responsible for restocking, checking, and assembling linen supplies and inventory.
• Ensure timely delivery of clean uniforms, towels, and linens to all internal and external clients.
• Maintain accurate records of linen usage, shortages, and damages.
• Handle all guests’ requests in a professional and courteous manner.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

ADDITIONAL NOTES

• Performs and accomplishes any other task/s assigned by management.

Requirements

• Able to work on shifts, weekends and public holidays