Customer Care Representatives – English

Pin & Buckle

Date: 3 weeks ago
City: Woodlands, North
Est. SGD 2,699 - SGD 3,580 / mo ⓘ
Contract type: Full time

Overview

Job summary

We are seeking Customer service Representatives for enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.

Job descriptions & requirements

Responsibilities

  • Handle customer inquiries via phone, email, and live chat.
  • Assist customers with product information and order placement.
  • Respond to customer questions and resolve issues on time.
  • Collect and report customer feedback and complaints.
  • Support e-commerce after-sales service activities.
  • Maintain product knowledge and complete assigned tasks.

Requirements

  • College diploma/degree or higher.
  • Fluent in English with strong communication skills.
  • At least 1 year of customer service, sales, or pre-sales experience.
  • Familiarity with e-commerce after-sales support processes.
  • Customer-focused, reliable, and highly stable.
  • Ability to handle multiple customer interactions efficiently.
  • American accent and fluency in it is key.

Job Nature

Full Time

Job Location

Woodlands / Singapore

Job Level

Sr. Position

For employers only

Is this your company's job post? Verify ownership to manage this listing and receive applications directly.

Claim this listing

Looking to apply for this job? Use the Apply button above.

See more jobs in Woodlands, North