EUS (End-User Services) Desktop Engineer | Contract

Manpower

Date: 4 weeks ago
City: Kallang, Central
Est. SGD 4,467 - SGD 5,676 / mo ⓘ
Contract type: Full time
  • Job Reference: 159597
  • Industry: Information and Communications Technology
  • Consultant Registration Number: R1434374
  • EA License Number: 02C3423

Overview

We are seeking a proactive and technically skilled Desktop Support Engineer to provide end-user support, maintain IT infrastructure, and ensure smooth day-to-day operations. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and network-related issues in a corporate environment.

Key Responsibilities

  • Install, configure, upgrade, and troubleshoot Windows 10/11, Microsoft Office, and other authorized desktop applications
  • Provide support and maintenance for desktops, laptops, printers, and peripheral devices
  • Perform preventive maintenance and remedial repairs on IT equipment
  • Ensure compliance with warranty requirements and oversee return of defective components
  • Monitor, operate, and restore services for end-user devices with authorized network access
  • Diagnose and resolve technical issues; escalate complex issues to Tier 3 support when required
  • Respond to and resolve hardware and application issues escalated from the service desk
  • Maintain accurate records of hardware and software inventory
  • Assist end users with basic hardware and software usage guidance
  • Collaborate with vendors and internal IT teams to resolve technical issues
  • Support IT infrastructure for office setups, relocations, and upgrades

Requirements

  • Diploma or Degree in Information Technology, Computer Science, or a related field
  • 1–2 years of experience in desktop support, IT helpdesk, or similar roles
  • In-depth technical knowledge of operating systems, IT standards, and protocols
  • Proven troubleshooting skills across hardware and software environments
  • Hands-on experience with:
    • Windows 10/11
    • Microsoft Office 365
    • Active Directory
    • Microsoft Exchange
    • Remote access and collaboration tools
  • Familiarity with ticketing systems (e.g., ServiceNow) and asset management tools

Location

Singapore

RECRUITER

Jireli Gem Mejia Cabria

+65 6232 8815

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