Customer Service Officer (Marine)

We're Hiring: Customer Service Officer (Marine)!

We are looking for a dedicated and motivated Customer Service Officer to join our Marine team in Singapore. The ideal candidate will have a passion for customer service and possess strong communication skills, ensuring that our clients receive the highest level of support and assistance.

Location: Singapore, Singapore

Work Mode: Work from Office

Role: Customer Service Officer (Marine)

What You'll Do

Assist customers with inquiries related to marine services and products

Handle customer complaints efficiently and professionally

Maintain accurate records of customer interactions

Collaborate with internal teams to resolve issues promptly

Monitor and report on customer feedback trends

Provide product knowledge and educate customers on services available

What We're Looking For

Minimum 2 years of experience in customer service, preferably in the marine industry

Strong problem-solving skills and attention to detail

Excellent verbal and written communication abilities

Ability to work effectively in a fast-paced environment

Proficiency in Microsoft Office Suite and CRM systems

Ready to make an impact? Apply now and be part of our dynamic team!