Technical Solutions Engineer (Automation / Vision)

Job Responsibilities:

• Provide technical support and perform benchmarking and analysis to support engineering solutions
• Assist in installation, setup, and demonstration of products for customers, events, and exhibitions
• Support presales activities by understanding customer requirements and proposing suitable solutions
• Develop and implement solutions for machine vision and automation-related applications
• Work closely with internal teams, suppliers, and customers to deliver effective technical solutions
• Conduct product training sessions and workshops for customers (beginner to intermediate level)
• Evaluate software and systems to ensure best practices are applied
• Support application development and expand use cases for assigned product groups
• Troubleshoot technical issues and provide timely resolutions
• Perform other duties as assigned

Requirements:

• Degree in Computer Engineering, Electrical & Electronics, Mechanical Engineering, Computer Science, or related field
• Relevant experience in technical support, presales, or machine vision/automation environment preferred
• Strong analytical and troubleshooting skills
• Experience in customer-facing roles or technical support is an advantage
• Familiarity with industrial automation, robotics, or machine vision systems is a plus
• Good communication and presentation skills
• Able to work collaboratively with cross-functional teams
• Willingness to travel within the region when required

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Jenalyn Ooi Huai Sian (R1765551)

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