Patient Service Associate (For Call Centre)

Commitment period: minimally till early September

Location

: Jalan Bukit Merah Central

Working Hours

Office hours 5.5days

Mon to Fri – 8am to 5pm

Every Sat – 8am to 12pm

Salary: $10.50 / hour

Job Scope

- Answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards.

- Assist to answer calls and provide one-stop information and assistance to callers when required.

- Handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package.

- Liaise with other departments on the Call Centre Services and procedures

- Work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.

- Perform other ad-hoc duties as assigned

Requirement

- Min N / O / A / NITEC in any field

- No experience required as Training provided

Interested candidate, kindly send a copy of your resume to ***email_hidden***

Adeline Lim Xin Ying [R23112000]

Email Address: ***email_hidden***

Recruit Express Pte Ltd

EA Licence No: 99C4599