Patient Service Associate (For Call Centre)

Singapore | Posted: Jun 03, 2026

Commitment period: minimally till early September

Location: Jalan Bukit Merah Central

Working Hours

Office hours 5.5days

Mon to Fri – 8am to 5pm

Every Sat – 8am to 12pm

Salary

$10.50 / hour

Job Scope

• Answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards.
• Assist to answer calls and provide one-stop information and assistance to callers when required.
• Handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package.
• liaise with other departments on the Call Centre Services and procedures
• Work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.
• Perform other ad-hoc duties as assigned

Requirement

• Min N / O / A / NITEC in any field
• No experience required as Training provided

Interested candidate, kindly send a copy of your resume to ***email_hidden***

Adeline Lim Xin Ying [R23112000]

Email Address: ***email_hidden***

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