Production Support Engineer

Successful Applicants must be comfortable with working on rotation shifts and weekends as and when required.

Job description

• L1 & L2Production Support Engineer
• Migrating Cisco T severs to latest new servers.
• Act on Day-to-Day House Keeping tasks by using tools & scripts
• Address Tickets with in SLA and Resolving tickets
• Analyze Problems & escalate to appropriate Levels.
• Report Bugs & follow through with Development for fixes
• Trouble ticket Management and Defect resolution as per agreed SLA.
• Bringing required application support /DBA /OS Support personnel during problem resolution.
• Provide Support in L2 Level depending on the priority of the issues to meet Client’s SLA.
• Involved in code level investigation of the jobs (UNIX, Shell Scripting, SQL, PL/SQL).
• Writing the shell scripts and SQL queries according to the customer requirement.
• Any other ad-hoc duties as assigned by supervisors

• 2 years + experience in UNIX/ ORACLE
• Degree in IT

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: ***email_hidden***

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

Company Registration Number: 199601303W