Customer Success

Central

up to 7k

3 months contract convertible to perm

• Serve as the primary point of contact for customer enquiries, ensuring timely issue resolution and a high standard of customer experience.
• Support customer onboarding, implementation, and product adoption, helping clients maximize value
• Build strong customer relationships, proactively identifying customer needs, risks, and opportunities to improve retention and satisfaction
• Partner with internal teams to troubleshoot issues, escalate feedback, and drive effective customer outcomes.
• Maintain accurate customer records, issue tracking, and documentation to support efficient service delivery.
• Develop and improve internal processes, workflows, and SOPs to enhance operational scalability and service excellence

Interested candidates, do submit your resume to : ***email_hidden*** OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820