Clinic Operations Manager

Job Description

• Industry/ Organization Type: IVF/Fertility Centre
• Position Title: Clinic Operations Manager
• Working Location: Orchard
• Working Hours: 5.5 days (Mon-Fri: 8am-5pm, Sat: 8am-12pm)
• Salary Package: Basic $6,500 - $7,000 per month
• Duration: Permanent

Key Responsibilities

• Oversee the daily operations of the nursing team in the IVF/Fertility Centre to ensure smooth clinic operations and quality patient care.
• Coordinate patient care across consultations, treatments, procedures, and follow-ups to ensure a smooth patient journey.
• Assist physicians during fertility procedures such as egg retrieval, embryo transfer, intrauterine insemination (IUI), and minor surgeries.
• Monitor patient treatment cycles, medication administration, and provide patient education to support treatment understanding and compliance.
• Ensure infection control, medication safety, and clinical protocols are followed to maintain patient safety.
• Lead, supervise, guide, and assess nursing staff and clinic coordinators to support team performance and development.
• Plan staff rosters, allocate manpower, and improve workflow to meet clinic needs.
• Conduct orientation, competency checks, and ongoing training for nursing staff to maintain clinical standards.
• Promote teamwork, professionalism, and patient-focused care within the nursing team.
• Provide counselling, emotional support, and education to patients undergoing fertility treatments.
• Address patient concerns promptly to maintain good patient service and satisfaction.
• Ensure patient records, consent forms, and documents are accurate, confidential, and compliant with regulations.
• Ensure compliance with Ministry of Health (MOH) regulations, licensing requirements, and clinic policies.
• Support quality improvement, audits, incident reporting, and risk management activities to improve clinic standards.
• Develop and review nursing standard operating procedures (SOPs), workflows, and clinical guidelines.
• Monitor inventory and procurement of medical supplies, medications, and consumables to ensure sufficient stock.
• Coordinate with laboratory, pharmacy, and other healthcare teams to support smooth clinic operations.
• Prepare operational reports and support management in planning and service development.

APPLY NOW!!!

• Registered Nurse with a valid nursing license.
• Degree or Diploma in Nursing.
• Advanced nursing qualification is preferred.
• 5–8 years of nursing experience, including 2–3 years in a supervisory or managerial role.
• Experience in IVF, fertility, O&G, reproductive medicine, or related clinical settings is preferred.
• Strong leadership, communication, interpersonal, and organizational skills.
• Experience in fertility treatment coordination and patient counselling is preferred.
• Good understanding of IVF regulatory standards and clinical workflows.
• Able to handle sensitive patient situations with empathy and professionalism.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to ***email_hidden***. Please indicate #10009 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within

3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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