Patient Service Executive

Singapore | Posted: May 26, 2026

Mon-Fri Office Hours

Job Scope

• Be the main point of contact for residents’ next-of-kin
• Support families during pre-admission and onboarding
• Conduct admission counselling and orientation for new residents
• Build meaningful relationships with residents and caregivers
• Work closely with the multidisciplinary team to ensure personalised, resident-centred care
• Address concerns and enhance residents’ overall experience
• Support initiatives to improve resident journey and service experience
• Gather feedback through surveys, focus groups and engagement sessions
• Participate in service excellence projects and recognition programmes
• Identify service gaps and suggest improvements

Requirements

• Minimum Diploma or Degree in any field

• Minimum 2 years of working experience
• Experience or interest in eldercare / caregiving is advantageous

Interested candidate, kindly send a copy of your resume to ***email_hidden***

Adeline Lim Xin Ying [R23112000]

Email Address: ***email_hidden***

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