ID Administrator

Job Description

• User Access Provisioning, Amendment and Removal.
• Grant / Revoke user access rights.
• Process the account request form raised by the requestor.
• Ensure all information are correct andapproval from Head of Division (HOD) are sought.
• Seek Approval from system owner.
• Implement the approved request
• Verify the completion of the request.
• Inform requestor and file the evidence upon completion of the request.
• Trigger and coordinate the access review.
• Request or retrieve list of access request from Systems and monthly leaver list from FM.
• Perform first level check for unnecessary account (e.g., Inactivity > 90 days, staff left organization etc).
• Send reminder to staff to access system if inactive >60 days.
• Perform sanity check and generate the access review list by division.
• Send the request to division for review.
• Ensure the return result with HOD approval.
• File the evidence to central repository upon completion of review.
• Follow-up based on the request result, e.g. send request to division to submit account request form if new account is required for staff.
• Ensure all approved request are implemented as per the SOP and within the stipulated timeline.
• Meeting coordinator (2-3 times a month)
• Perform the role of a meeting coordinator and job roles includes.
• Coordinates with meeting participants to join scheduled meeting.
• Prepare, submit and file meeting minutes.
• Prepare broadcast messages.
• Other administrative/Filing.

Requirements

• Min 2 years’ experience in implementing UAM requests.
• Meticulous in checking through the request forms.
• Comfortable to liaise via email or calls and guide the requestors on the right process.
• Comfortable and able to work with excel and VLOOKUP.
• Works in contact centre/helpdesk before and willing to take up AAM role is an added advantage.

Please email an updated resume to ***email_hidden***