Insurance Ops (Business Support)

Job Responsibilities:

• Ensure all assigned tasks are processed accurately and within stipulated timelines in accordance with operational procedures and compliance requirements.

• Review and verify documentation to ensure completeness, accuracy, and adherence to company standards.

• Perform accurate data entry of client, product, and premium information into internal systems.

• Process and approve submissions via internal and external online platforms.

• Manage document archival activities, including scanning, verification, indexing, and uploading of records.

• Ensure all scanned documents are properly indexed and uploaded to the correct adviser and client folders.

• Prepare, update, upload, archive, and distribute daily, weekly, and monthly reports.

• Verify the accuracy of reports and ensure timely dissemination to relevant stakeholders and departments.

• Support User Acceptance Testing (UAT) for new system enhancements and applications when required.

• Conduct data validation, cleansing, and quality checks to maintain data integrity.

• Build and maintain positive working relationships with internal and external stakeholders.

• Ensure timely and accurate communication within the team and with the Reporting Manager.

• Provide administrative and operational support, including handling ad-hoc tasks and responding to adviser queries.

Requirements:

• Minimum Diploma qualification with prior working experience in Life Insurance operations, preferably in Underwriting or Customer Service.

• Advanced proficiency in Microsoft Excel for data validation and data cleansing.

• Relevant insurance certifications such as M5 and M9 will be an added advantage.

• Available to start work within short notice.

Interested applicants are welcome to email detailed resume to: ***email_hidden***

EA Licence: 99C4599

EA Personnel Reg: R1104662

EA Name: Celine Tan Si Ling

We regret to inform that only shortlisted applicants will be notified.