Assistant Manager / Senior Assistant Manager, Medical Affairs

Key Responsibilities

• Coordinate and support clinical quality and safety training.

• Provide support to Quality Assurance and Clinical Services committees and continuously seek opportunities to improve work processes and identify areas for improvement.

• Manage incidents and serious reportable events, including conducting root cause analysis.

• Collect, analyze, and interpret quality and safety data. Prepare reports and presentations summarizing findings and recommendations. Assist in developing quality and safety metrics and dashboards to support improvement initiatives.

• Provide administrative support, including drafting meeting minutes.

• Maintain and update the institute’s website and other communication materials.

• Collaborate with clinicians, administrators, and patients to promote quality and safety initiatives.

Programme & Workshop Management (Core Competencies)

• Plan and execute the annual delivery of QI workshops in accordance with approved directives.

• Arrange and coordinate workshop schedules, venue bookings, logistics, and required resources within stipulated timelines.

• Implement approved workshop structures, content updates, engagement strategies, and publicity activities.

• Manage timely, accurate, and consistent communications with clinical departments, faculty members, and participants.

• Handle registration processes and ensure eligibility criteria are clearly communicated and applied.

• Execute standardized processes for project proposal submission, review, approval, and documentation.

• Coordinate faculty assignments and facilitate early engagement between faculty members and project teams.

• Coordinate and support the first, mid-point, and final project review sessions.

• Track and follow up on compliance with project submission timelines and requirements.

• Develop, update, and maintain policies, guidelines, templates, and checklists.

• Implement continuous improvement initiatives, including the use of digital tools and process enhancements where appropriate.

Key Requirements

• Bachelor’s degree in healthcare administration, Public Health, or a related field

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to ***email_hidden***

Tsin Chien Yee Sally

R25127272

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