Manager cum Delivery

Senior Operations Manager & Florist Role

Responsibilities

• Direct and manage daily operations through subordinate managers to ensure smooth organizational functioning
• Evaluate and enhance operational systems to improve efficiency and effectiveness
• Monitor performance against operational goals and develop reporting and auditing processes to analyze operational outcomes
• Coordinate operations with other departments to resolve escalated issues and ensure alignment
• Provide input to strategic decisions and contribute to budget development for the functional area
• Manage floral design by selecting and arranging flowers and decorative items to create standard and customized arrangements for various occasions
• Maintain flower care by cutting, sorting, and wrapping flowers carefully to preserve quality during shipping and display
• Inform customers about shipping processes and ensure timely delivery of floral orders
• Assemble artificial floral products by cutting, fastening, and decorating materials such as fabric, paper, and plastic to create wreaths, garlands, and other arrangements
• Serve in-store customers by processing payments and maintaining adequate supplies of floral and decorative materials
• Order fresh flowers from wholesalers and growers to maintain inventory levels

• Stamps out flower parts with hand operated or power driven machine.
• Places roll of material on spindle of machine that automatically forms artificial flower stems.
• Prints veining on artificial leaves, using stamps and handpress.
• Dips flowers into specified dye and squeezes out excess dye, using hands.
• Fastens twigs and buds to steel wire to form branches by hand or using twisting machine.
• Wires or glues flower parts to stem or branch.