Medical Laboratory Technologist_Dept of Lab Med (Cytogenetics)*
NUHS
- Laboratory Operations and Testing
- Receive, process and, where required, supervise the reception of laboratory specimens, including the rejection of specimens that are unsuitable for analysis according to established laboratory criteria.
- Operate the Laboratory Information System (LIS) for order entry, result entry, result validation, result certification, data retrieval and enquiry functions.
- Perform laboratory testing and associated procedures in accordance with approved laboratory protocols, quality standards and competency requirements.
- Review, validate and escalate laboratory results, quality indicators or testing issues that are inconsistent with expected analytical or clinical findings in accordance with established laboratory policies and workflow.
- Ensure timely closed-loop communication and documentation of critical results to authorized healthcare personnel in accordance with laboratory procedures
- Quality Management and Risk Management
- Perform, document and interpret quality control procedures, identify deviations or trends, and implement appropriate corrective actions where required.
- Identify, report and participate in the mitigation of operational, quality and patient safety risks within the laboratory.
- Report adverse incidents, non-conformances and safety events in accordance with departmental procedures.
- Participate in internal audits and quality assurance activities as assigned
- Equipment and Resource Management
- Perform routine maintenance, operational checks and basic troubleshooting of laboratory instruments and equipment.
- Manage assigned workload, testing priorities and laboratory resources effectively to meet operational and service requirements.
- Comply with laboratory inventory management processes and ensure appropriate utilisation of laboratory consumables and resources.
- Professional Practice and Compliance
- Demonstrate professional accountability, integrity and ethical conduct in all laboratory activities, ensuring compliance with applicable regulatory, accreditation, organisational and professional requirements.
- Comply with Good Laboratory Practice requirements, accreditation standards, applicable Singapore regulatory requirements and departmental policies.
- Ensure compliance with all requirements of the Laboratory Safety Manual and workplace safety procedures.
- Uphold DLM workplace etiquette and demonstrate behaviours aligned with NUHS Core Values.
- Communication, Training and Development
- Resolve laboratory-related queries from clinicians, healthcare professionals and other customers in a professional and timely manner.
- Apply analytical judgement and prioritisation skills in managing workload, troubleshooting operational issues and escalating concerns appropriately.
- Maintain professional competency through continuing professional development activities, including participation in relevant training, workshops, seminars and educational programmes.
- Conduct in-service education and continuing education sessions as assigned.
- Coach, mentor and provide practical training to trainees, students and newly appointed staff in accordance with departmental training programmes.
- Operational Support
- Assist with staff rostering and operational manpower planning as assigned.
- Perform shift duties and after-hours duties as required.
- Carry out work assignments and duties as directed by senior staff and supervisors.
- Assist in the evaluation, verification and implementation of new laboratory methodologies, technologies and equipment.
- Participate in business continuity and emergency response procedures, including backup testing workflows during instrument, information system or utility failures.
- Identify opportunities for process improvement and participate in quality improvement, workflow optimisation and service enhancement initiatives.
- Participate in laboratory administrative activities, including filing, procurement processes, quotation evaluation, purchase requisitions and invoice processing.
- Assist in the preparation, review and revision of laboratory policies, procedures, work instructions and standard operating procedures.
- Participate in the planning, implementation and monitoring of laboratory projects, service development initiatives and quality improvement programmes.
- Provide cross-coverage for Senior Medical Laboratory Scientist duties when assigned and deemed competent.
- Perform any other duties as assigned by the Section Lead or Divisional Lead
- Possess a Bachelor's Degree in Medical Laboratory Science or an equivalent recognised qualification, preferably with 1 to 2 years of relevant clinical laboratory experience and demonstrated good performance.
- Good laboratory technical knowledge and skills.
- Ability to work independently and as part of a multidisciplinary team.
- Good analytical, organizational and problem-solving skills.
- Ability to prioritize workload and manage resources effectively.
- Proficiency in computer applications and Laboratory Information Systems.
- Good communication, interpersonal and customer service skills.
- Understanding of quality, accreditation, regulatory and safety requirements in a clinical laboratory environment.
- Commitment to professional development, professional ethics and NUHS Core Values.
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