IT Desktop Support Technician (Senior)
ML SYSTEMS INTEGRATOR PTE. LTD.
Key Requirements & Qualifications
Experience: with at least 2 years operating at a Tier 2 level
• OS Support: Deep understanding of Windows Server, macOS, and Linux administration.
• Networking: Proficiency in TCP/IP, DNS, DHCP, VLANs, VPNs, and firewall management.
• Cloud & Tools: Strong command of Microsoft 365 Admin Center, Azure Active Directory / Entra ID, and cloud infrastructure.
• Ticketing Systems: Hands-on experience with ITSM platforms like Jira, ServiceNow, Zendesk, or Freshservice.
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