Technical Engineer

Responsibilities

• Provide technical consultation and recommend suitable IT solutions based on customer requirements.

• Conduct product presentations, demonstrations, and Proof of Concept (POC).

• Prepare technical proposals, solution designs, and documentation.

• Work closely with the Sales team during customer meetings.

• Install, configure, and maintain networking and IT infrastructure solutions.

• Troubleshoot hardware, software, and network-related issues.

• Perform system testing, commissioning, maintenance, and upgrades.

• Provide onsite and remote technical support to customers.

• Prepare technical reports and documentation.

• Conduct user training when required.

• Ensure projects are completed within schedule and customer expectations.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Network Engineering, or a related discipline

• Fresh graduates are encouraged to apply. Candidates with 1–3 years of relevant experience will have an added advantage.

• Strong knowledge of networking concepts (TCP/IP, Switching, Routing, VLAN, VPN, Wireless Networking).

• Familiar with Windows Server and network troubleshooting.

• CCNA or other Cisco certifications are an added advantage.

• Strong analytical and troubleshooting skills.

• Good communication and interpersonal skills.

• Able to work independently and as part of a team.

• Willing to travel for onsite support when required.