Customer Service Assistant ($2760/Month | Office Hours | 1-year Contract)

We’re hiring a Customer Service Assistant to handle public enquiries and feedback, support daily operations, and assist with system testing and improvements. If you have experience in User Acceptance Testing (UAT), system implementation, or customer service, this role could be a good fit for you.

Nearest MRT: Upper Thomson

Working Hours: Mon – Thurs: 8.30am – 6pm, Friday: 8.30am – 5.30pm

Salary: $2760/Month

What You’ll Be Doing

• Handle public feedback and enquiries, ensuring timely, accurate and professional responses.
• Assist with the implementation, maintenance and improvement of internal systems, including User Acceptance Testing (UAT) and system checks.
• Coordinate with relevant teams to resolve system-related and operational issues.
• Support system and operational audits to ensure compliance with established procedures and requirements.

Requirements

• Minimum Diploma holder. Fresh graduates are welcome to apply.
• 1–2 years of relevant experience in customer service, feedback management, system testing or operational support.
• Good written and verbal communication skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Experience in User Acceptance Testing (UAT), system implementation or audit support will be an added advantage.
• Prior experience in customer service or call centre environments would be beneficial.

Interested candidates can apply now via My Careers Future.

We regret to inform that only shortlisted candidates will be informed.

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Olga Vallentine Sebastian

BGC Group Pte Ltd (Outsourcing)

EA: 05C3053