Documentation Assistant

We are seeking a systematic and detail-oriented Documentation Officer to join our freight forwarding team. You will manage logistics paperwork, billing, and customer coordination.

The ideal candidate should possesses strong analytical thinking and ensures absolute accuracy across all shipping documentation.

Key Responsibilities

• Documentation & Compliance: Create, submit, and verify shipping instructions and Bills of Lading (BL) via major carrier portals (including OOCL, HMM, IAL, ZIM, Evergreen, CMA, KMTC, and ONE).
• Issue Resolution: Systematically track and follow up on Bill of Lading corrections to prevent cargo delays.
• Permit Verification: Check and verify export permits to ensure full customs compliance and alignment with shipping documents.
• Other Shipping Documents : Prepare and Check accuracy for Subsidiary Certificate, PSIC, Certificate of Origin, and Insurance.
• Financial Auditing: Check carrier invoices for accuracy prior to payment and issue billing invoices to local and overseas customers.
• Deadline Management: Meet strict carrier and internal cut-off timelines for all shipping instructions.
• Stakeholder Coordination: Maintain clear, proactive communication with customers, carriers, and internal departments.

Requirements

• Experience: Minimum 1 to 2 years of proven experience in Documentation.
• Cognitive Skills: Strong systematic thinking and ability to catch documentation or permit errors.
• Technical Skills: Hands-on experience in document submission.
• Language Proficiency: Good conversational English skills for daily coordination with global clients and colleagues.
• Core Attributes: Exceptional attention to detail and sharp time-management skills under tight deadlines.
• Software Skills: Proficiency in Microsoft Word and Excel is a must.

Location

• 7 minutes walk from Kallang MRT

Work Hours

• 5 days work week with Alternative Saturday (half day)

Pay

$2,800.00 - $3,200.00 per month

Work Location: In person