Senior Technical Business Analyst (Banking – Cards & Payments)

PEOPLE PROFILERS (SERVICES) PTE. LTD.

Date: 22 hours ago

City: Singapore, Singapore

Salary: SGD 8,000 - SGD 9,500 / mo

Contract type: Contractor

Requirements & analysis

Run discovery workshops with business, operations and product owners; translate needs into BRD/FRD, user stories and acceptance criteria.
Conduct fit-gap and impact analysis across upstream and downstream systems (card host, switch, channels, GL, CRM, data platforms), including non-functional requirements such as performance, availability, security and auditability.

Solution & integration design

Produce and validate API contracts(Swagger/Open API), interface specifications, sequence diagrams, data mappings(JSON, XML, ISO 8583, flat files), error codes and reconciliation rules.
Review technical design specifications against enterprise architecture standards and the bank's technology risk controls; lead design walkthroughs with architects, testers and business users.

Testing & quality

Shape the test strategy with the Test Lead; ensure SIT, UAT, regression and performance coverage of critical journeys, including scheme certification and exception scenarios.
Guide testers and users on parameter configuration, end-to-end reconciliation and scenario design; drive defect triage and clear root-cause analysis.

Release & stabilisation

Prepare cutover and rollback plans, CAB submissions and go-live readiness checks; support hypercare and early-life stabilisation.

Governance & stakeholders

Maintain risks, assumptions, issues and dependencies (RAID) for your scope and escalate early with mitigation options.
Present clearly to senior and non-technical stakeholders; coach junior and functional BAs on analysis and documentation standards.

6+ years as a Business Analyst, Technical BA or Systems Analyst in banking or financial services, including at least 3 years in cards and/or payments.
Hands-on delivery on a cards platform (e.g.,VisionPLUS, Cardlink, Way4 or equivalent) within the last 2–3 years, covering card lifecycle, authorisation, clearing and settlement, and online and batch interfaces.
Writes integration specifications independently– REST APIs, events/messaging and batch files – with data mapping, and uses SQL to query and validate data.
Has taken requirements through SIT/UAT, cutover and post-go-live in a regulated bank environment with formal SDLC and CAB/change control.
Excellent written and spoken English; runs workshops and presents confidently to senior stakeholders.

Rewards and loyalty design and operations: earn/burn rules, adjustments, provisioning and partner integrations.
Visa/Mastercard scheme mandates and certification, EMV, 3-D Secure and tokenisation; GL mapping and reconciliation.
Singapore payment rails and standards: FAST, PayNow, GIRO, NETS and ISO 20022.
Singapore regulatory context: MAS Technology Risk Management (TRM) Guidelines, MAS outsourcing expectations, PDPA, PCI-DSS, and scam controls under the Shared Responsibility Framework.
Agile delivery in squads (Scrum/SAFe) alongside waterfall governance.
Uses data and AI tools to speed up analysis(data profiling, Gen AI-assisted documentation) within bank-approved controls.
Tools: JIRA/Confluence, Visio/Draw.io(BPMN/UML), Swagger/Postman, ALM/Xray/Zephyr.