IT Coordinator @ Jalan Boon Lay (6mths agency renewable contract)

This role will work closely with the designated IT Partner and relevant Corporate Services, HQ and ITSS stakeholders to ensure that information and data requested by HQ/ITSS are accurately consolidated, validated and submitted on time. The resource will also provide dedicated follow-up support for IT-related activities and outstanding actions, allowing the existing team to continue managing its core operational responsibilities.

Key Responsibilities

· Work closely with the IT Partner, Corporate Services and relevant stakeholders on ITSS transformation activities.

· Consolidate and validate IT-related data and information requested by HQ/ITSS.

· Liaise with departments and users to obtain missing information and follow up on required actions.

· Maintain and update trackers covering IT requests, projects, outstanding actions and deadlines.

· Support data collation and verification relating to IT assets, equipment, users, systems and locations.

· Assist with IT-related exercises such as equipment refresh, deployment, relocation, onboarding/offboarding and system or process changes.

· Prepare status updates, simple reports, presentation materials and supporting documentation.

· Maintain proper records of submissions, correspondence and completed activities.

· Coordinate communication of ITSS updates, instructions and required actions to users.

· Escalate technical issues to the IT Partner or appropriate ITSS support team.

Requirements

· Diploma in Information Technology, Information Systems, Business Administration, Engineering or related discipline.

· Fresh Diploma graduates may be considered.

· Proficient in Microsoft Excel and Microsoft 365 applications.

· Comfortable handling spreadsheets, data consolidation, tracking and documentation.

· Organise and able to follow up proactively with multiple stakeholders.

· Good written and verbal communication skills.

· Basic understanding of IT terminology and processes would be advantageous.