RETAIL

Key Responsibilities

• Daily Operations Management: Oversee the store's opening and closing procedures, ensuring all operational tasks are completed efficiently. Monitor performance metrics such as sales figures and customer foot traffic to make informed decisions.
• Staff Supervision: Manage and motivate retail staff, including scheduling shifts, training new employees, and conducting performance evaluations. Foster a positive work environment that encourages employee growth and development.
• Customer Service: Ensure exceptional customer service by resolving complaints and queries promptly. Train staff on effective customer service techniques to enhance the shopping experience.
• Inventory Management: Monitor inventory levels, manage product orders, and ensure the store is well-stocked. Implement strategies to minimize costs while maximizing profits.
• Sales Strategy Implementation: Collaborate with management to set sales targets and develop promotional strategies to achieve these goals. Analyze sales data to identify areas for improvement.
• Able to work in shift rotated and weekends , PH