Assistant Learning Centre Manager - Novena ($3500 to $4300) #NJN

Novena

9am - 6pm (3 weekdays + 2 weekends), off days on 2 weekdays + PH

• Be a key player in the customer acquisition team to onboard new parents to the company's community

• Share the company's vision and recommend suitable coding programs for students

• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

• Maintain customer relationships and build a strong the company's community.

• Act as parents’ advocate and manage relationships with them

• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

• Work with the teaching team to assess the students and follow up with parents for conversion

• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

• Ensure that all customer information is properly documented and updated in the CRM system

• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Requirements

• Diploma / Degree in any discipline

• Those without experience are welcome to apply as Training is provided

• Some Learning / Educational exposure (i.e. Tutoring, Coaching, Facilitator, related CCAs) preferred

• Interest in AI coding, robotics, technology

• Able to work full weekends from 9am to 6pm (Public Holidays off)

• Location: Novena Regency, Bukit Timah or Lentor Modern

  Jessica Nguyen Huynh Thanh Truc

  CEI Reg. R23113787

  EA License No. 99C4599

  We regret that only shortlisted candidates will be notified.