Operation Manager - Cleaning

Job Description & Requirements

Key Responsibilities

• Oversee large-scale cleaning operations, managing staffing levels of 200+ cleaning staff.
• Coordinate and schedule daily cleaning activities along with long-term project work.
• Conduct regular quality control inspections to maintain service standards.
• Provide detailed written feedback and action plans for service improvements.
• Participate in meetings with high-level client representatives.
• Adapt quickly to changing conditions and operational challenges.
• Maintain a strong database of reliable cleaning personnel for contracting as needed.

Requirements

• Minimum Diploma/Degree in any field (Management preferred).
• 2–3 years of operations experience within the cleaning industry.
• Strong leadership, problem-solving, and organizational skills.
• Excellent verbal and written communication abilities.
• Keen attention to detail and ability to provide thorough documentation.
• Self-motivated and well-organized with a proactive attitude.