Customer Service Specialist (Inbound)

RANDSTAD PTE. LIMITED

Date: 4 days ago

City: Singapore, Singapore

Salary: SGD 3,000 - SGD 3,500 / mo

Contract type: Contractor

A leading provider of comprehensive insurance and financial solutions.

Address incoming inquiries regarding general insurance products, focusing primarily on Motor and Travel policies.
Assist policyholders with policy renewals, mid-term modifications, and status updates on active claims.
Generate and communicate accurate premium quotes for prospective and existing clients.
Deliver exceptional end-to-end support to maintain high service standards across all customer interactions.

1 to 3 years of customer service or call center experience within general insurance, banking, fintech, or contact center operations.
Demonstrated empathy, strong problem-solving capabilities, and the ability to resolve conflict effectively.
Strong multitasking abilities with fast typing skills and swift computer navigation in high-volume call environments.

To apply online please use the 'apply' function.

(EA: 94C3609/ R24124496)

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