Administrative Assistant cum Customer Service

Production Documentation

Prepare and maintain production-related documents and records.

Ensure all production documents are properly completed and filed.

Customer Service & Production Coordination

Work closely with the Sales Manager and Production Manager to coordinate raw material deliveries and production schedules.

Liaise with customers on raw material/packaging material delivery arrangements and production matters.

Handle customer enquiries during the product manufacturing process.

Coordinate with the Production Department to address customer feedback and raw material quality issues.

Halal Certification & Documentation

Work closely with the Halal Team Leader to maintain the company's Halal Management System.

Assist in preparing documentation and submitting applications for Halal certification of products.

Maintain proper Halal-related records and documentation.

1. Able to communicate effectively in both English and Chinese, including spoken and written communication.
2. Candidates with experience in documentation, administrative support and customer service will have an added advantage.
3. Strong time management skills with the ability to prioritise tasks according to urgency and importance.
4. Able to work independently as well as collaboratively in a team environment.
5. Good communication and coordination skills.
6. Responsible, organised, detail-oriented and proactive in handling assigned tasks.