Customer Service Officer

Job Description

• Coordinate with customers regarding work plans and service operations
• Coordinate with operations coordinators on job schedules
• Handle and log all incoming customer requests
• Assign and communicate work requests to the operations team
• Maintain and update work orders and scheduling records
• Prepare call reports and summaries, including subcontractor job requests
• Ensure tools and equipment are properly issued, returned, and maintained in good working condition
• Perform data entry and maintain accurate records
• Carry out additional duties assigned by supervisors as required

Requirements

• Diploma in Business Management any related fields.

• Minimum 1 year of customer support experience.

• Excellent communication and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: ***email_hidden***;

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

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