Clinical Operations Executive (Polyclinic, Healthcare Operations) #HCG

RECRUIT EXPRESS PTE LTD

Date: 5 days ago
City: Singapore, Singapore
Salary: SGD 3,500 - SGD 6,500 / mo
Contract type: Full time

A public healthcare institution is looking for a Clinical Operations Executive to help run day-to-day polyclinic operations and lead a frontline operations team. This role suits someone who enjoys being hands-on, improving processes and delivering a great patient experience. Candidates with operations experience from other service industries are welcome.

What You'll Be Doing

  • Assist the Operations Manager in planning and coordinating daily clinic operations and resource utilisation
  • Oversee day-to-day polyclinic operations to ensure smooth, efficient and cost-effective service delivery
  • Lead and manage an operations team of about 20 to 30 staff, including rostering, deployment and performance
  • Monitor patient flow, waiting times and service levels, and resolve operational issues on the ground
  • Plan and implement initiatives to improve work processes, productivity and service quality
  • Work closely with clinical, nursing and allied health teams to support patient care
  • Handle service feedback and patient escalations professionally
  • Prepare operational reports, statistics and presentation slides for management
  • Provide administrative and coordination support for operational projects, audits and system reviews
  • Ensure compliance with organisational policies, SOPs and workplace safety requirements

What You'll Bring

  • Degree in any discipline and above
  • At least 2 years of operations, administration or service management experience
  • Healthcare operations experience is an advantage; candidates from retail, hospitality, aviation, security or public service operations are welcome
  • Experience leading and managing frontline teams
  • Strong planning, analytical and problem-solving abilities
  • Able to multi-task in a dynamic, fast-moving environment
  • Able to engage patients, staff and stakeholders professionally
  • Proficient in Microsoft Office (Excel, PowerPoint)
  • Able to work a 5.5-day week including Saturdays

What's In It For You

  • Meaningful role in public healthcare
  • Career progression within a large healthcare cluster
  • Comprehensive medical and leave benefits
  • Structured training and development
  • Accessible location near MRT

Interested? Click Apply or send your updated CV to

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd

EA License No. 99C4599

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