Patient Service Associate (Healthcare Front Desk, Patient Registration, Training Provided) #HDC1

A leading healthcare provider is looking for a Patient Service Associate to be the first point of contact for patients. You will register patients, support appointments and ensure a smooth, caring patient experience, with full training provided.

What You'll Be Doing

• Greet and register patients accurately at the front desk
• Verify patient particulars and update records in the clinic system
• Schedule, confirm and reschedule appointments
• Handle billing, payment collection and issue receipts
• Answer enquiries by phone, email and in person
• Prepare and file patient documents and records
• Coordinate with doctors, nurses and clinic staff on patient flow
• Handle patient feedback and escalate issues promptly
• Maintain a clean and organised reception area
• Support administrative tasks as assigned

What You'll Bring

• A-Level, Diploma or equivalent qualification and above
• Experience in customer service or healthcare administration is an advantage, full training provided
• Proficient in Microsoft Office
• Meticulous with strong attention to detail
• Courteous and patient-focused, with a service mindset
• Strong stakeholder engagement skills
• Able to remain calm and organised during busy periods
• Team player with a positive attitude

What's In It For You

• Structured training and onboarding
• Meaningful work in the healthcare sector
• Accessible location near MRT

Interested? Click Apply or send your updated CV to Sign in to view email

Leon Leong De Cong

R1551708

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