Operations and Maintenance(O&M) Manager (Contract, East)

O&M Project Leadership & Claims Management

• Operational Oversight: Direct the day-to-day operations of the Depot, Eqpt Rooms, OCC and Trackside activities, ensuring full compliance with the O&M Plan and international safety standards.
• Strategic Planning: Develop and implement robust systems and Standard Operating Procedures (SOPs) , Inspection Checklists, Rule Books, Manuals and Systems to streamline maintenance workflows and minimize system downtime.
• Incident Response: Lead rapid investigations into technical failures or "trouble" incidents. Ensure root cause analysis (RCA) is conducted and corrective actions are implemented immediately.
• Technical Documentation: Oversee the preparation, gathering, and filing of all technical reports, monthly Reports, MOMs, correspondence, and digital data required for contractual compliance.
• Stakeholder Liaison: Serve as the primary point of contact for counterparts and Changi Airport Group (CAG) stakeholders to resolve service-level agreements and technical settlements.
• System Availability: Ensure the Skytrain meets or exceeds the 99.5% availability target and MKBF target.
• Response Time: Achieve MTTR (Mean Time to Repair) targets all trackside and rolling stock incidents.
• Safety Record: Zero Lost Time Injuries (LTI) and full compliance with Workplace Safety and Health (WSH) regulations.
• Budget Adherence: Manage O&M expenditures within the allocated annual operational budget.

Resource & Asset Management

• Manpower Planning: Manage the full lifecycle of human resources, including direct-indirect recruitment, scheduling of technical shifts, and supervising subcontractors and outsourced vendors.
• Supply Chain & Procurement: Forecast and manage the procurement of specialized tools, critical spare parts, and consumables.
• Inventory Control: Maintain an optimized inventory system to ensure 100% availability of parts for both scheduled maintenance, Overhaul and emergency repairs.

People Management & Development

• Leadership: Foster a culture of safety and technical excellence. Set clear performance benchmarks for the O&M team.
• Performance Management: Conduct regular performance evaluations, identifying skill gaps and coordinating necessary technical training or certifications.
• Conflict Resolution: Act as the final escalation point for internal team grievances or site-level disputes.

Interested candidates please send your resume to ***email_hidden***

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599