CLEANING OPERATIONS MANAGER

· In charge of the day and night shift employees, especially the night shift employees.

· Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Monitor employee productivity and provide constructive feedback and coaching

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Handle complaints and feedback from clients.

· Handle reassignment of tasks when needed.

· Identify training needs for all cleaning staff.

· Implement work plans.

· Inspect work done by cleaners daily.

· Monitor and follow upon compliance with cleaning procedures, workplace safety and tender specifications.

· Plan out work schedule for cleaners.

· Provide help and guidance to immediate reports.

· Solve operational problems and make decisions.

Requirements

· A Bachelor degree is preferred, minimum a diploma in any discipline.

· Prior relevant work experience is preferred but not compulsory.

· Able to work and support the nightshift employees.

· Excellent communication and interpersonal skills.

· Outstanding organizational and leadership skills.

· Ability to focus and keep calm under pressure.

· Ability to keep track of multiple projects.

· Perform any ad hoc tasks when required.