[Administrative] Sales Support Executive | Central Region - #HJZ

Key Responsibilities

• Build strong relationships with end users and internal stakeholders to deliver excellent customer service.

• Attend to daily enquiries regarding handset pricing, billing, and handset familiarisation.

• Identify customer challenges and recommend suitable solutions.

• Manage onsite mobile handset inventory and update stock records.

• Prepare monthly sales reports and participate in weekly sales meetings.

• Coordinate with our Indoor Sales Support, 4C, and Customer Service Operations to support sales activities.

• Manage customer emails, portal updates, and system tickets, including tracking, follow-up, and closure.

• Maintain ticket data in Excel and prepare weekly activity updates using PowerPoint.

• Support onsite network troubleshooting and antenna installation coordination when required.

• Create invoices and upload purchase orders through Taulia for payment processing.

• Upload end-user contact details to the customer’s Yammer portal.

Requirements

• Minimum Nitec, Higher Nitec or Diploma in Business Administration, Sales, Marketing, or a related discipline.

• Proficient in Microsoft Excel, particularly PivotTables and VLOOKUP.

• Strong organisational skills and attention to detail.

• Able to manage multiple tasks, follow up on outstanding issues, and work with different stakeholders.

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Jenny Ng Zhern Ing

Outsourcing Team

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.