Customer Service Executive | Live Chat, Email & Calls (Insurance) #BLM

RECRUIT EXPRESS PTE LTD

Date: 1 week ago

City: Singapore, Singapore

Salary: SGD 3,500 - SGD 4,500 / mo

Contract type: Contractor

Enjoy helping people and solving problems? Deliver a positive customer experience through live chat, email and phone support.

• Respond to customer enquiries across live chat, email and phone promptly and professionally.

• Provide clear, accurate information on products, services and company procedures.

• Handle service requests, feedback and complaints with patience and practical solutions.

• Coordinate with internal teams to resolve complex cases and keep customers updated.

• Maintain accurate records of customer interactions, requests and follow up actions.

• Meet service standards for response time, service quality and customer satisfaction.

• Previous customer service or contact centre experience is required.

• Comfortable managing multiple enquiries.

• Prior experience in Banking & Insurance is preferred.

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

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