Business DEVELOPMENT Manager

Key Responsibilities

· Identify and develop new customers in precision machining, semiconductor, medical-device and industrial markets.

· Build a qualified sales pipeline through market research, networking, referrals and direct customer engagement.

· Understand customer drawings, applications, quality requirements, order volumes and commercial expectations.

· Coordinate with Engineering, Production, Quality and Materials teams to assess feasibility and prepare quotations.

· Lead customer discussions, presentations, site visits, RFQs and commercial negotiations.

· Develop account plans for new and existing customers to increase revenue and reduce customer-concentration risk.

· Monitor quotation status, conversion rates, sales forecasts and progress against business-development targets.

· Maintain regular customer contact and support timely resolution of commercial, delivery or service concerns.

· Gather market intelligence on customer needs, competitors, pricing and emerging manufacturing opportunities.

· Support NPI and customer onboarding from initial enquiry through sample approval and production launch.

· Provide clear monthly pipeline, forecast, opportunity and action updates to management.

· Diploma or equivalent qualification is acceptable; proven business-development capability and results are more important than academic level.

· Minimum 3 years of business development, technical sales or account-management experience in manufacturing.

· Good understanding of precision machining, CNC processes, engineering drawings or industrial customer requirements.

· Proven ability to develop leads, manage RFQs, prepare commercial proposals and convert opportunities into orders.

· Strong communication, negotiation, relationship-building, forecasting and cross-functional coordination skills.