Sales Coordinator (Aftersales I Logistics I Warehouse)

• MNC Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Working location : Changi
• Working days : Monday to Friday
• Working hours : 9am to 6pm

Job Responsibilities

• Customer Complaint Management

Perform investigation and manage customer complaints and quality incidents from receipt through closure.

• Warehouse Quality Management

Data input for RCA templates

Execute internal warehouse process (reject tag) for warehouse-caused errors

• Continuous Improvement

Identify process inefficiencies, waste, and quality risks.

Drive a culture of continual improvement and operational excellence.

Lead Gemba walks in collaboration with Operations team

• Reporting

Perform weekly and monthly reporting for customer complaints received

• Quality Management System (QMS)

Support and ensure compliance with ISO (9001, 14001, 45001) requirements and internal procedures.

• Min diploma or above

• Minimum 1-2 years of experience in Quality, Logistics, Supply Chain, Warehouse Operations, or Customer Quality

• Experience in handling customer complaints preferred

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2"i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between works and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to EA Recruitment's PDPA and e2i's PDPA.