Business Continuity or Business Process Assistant Manager/ Manager

• Looking for Management Consultants from Big 4 firms or other consultancy firms, or cands with business process owner/consulting experience gained with MNCs
• Experience mapping/documenting business processes, rolling out improved business processes, and driving changes is required
• Possess the ability to influence key stakeholders and effectively challenge their views where necessary. Also has strong critical thinking skills.

Our client is a leading MNC in the shipping industry based in town. It is looking to hire a management consultant who will report to an experienced Business Strategy Mgr for a global shipping MNC. The co allows a WFH arrangement 1 day per week. For this role, it is a 1-year contract assignment with a 1-month completion bonus payable at the end of the 1-year period. For a good performer, the contract role can be renewable/ convertible to a permanent position.

As the Business Process Assistant Manager/ Manager, you are responsible for analyzing, designing, implementing, and optimizing business processes across the organization. This role plays a critical part in improving efficiency, reducing costs, and achieving strategic business objectives. You are part of the Corporate Business Planning/Strategy team.

Location: Singapore

• Conduct thorough assessments of existing business processes and data back up plans (non-technical) to identify inefficiencies and areas for improvement.
• Utilize process mapping and modeling techniques (e.g. flowchart) to document and visualize current processes.
• Design and develop new or improved business processes that are efficient, effective, and aligned with organizational goals.
• Collaborate with cross-functional teams (e.g. IT, Operations, Finance, Marketing, Trade, Fleet) to gather requirements and ensure stakeholder buy-in.
• Project manage the implementation of new or improved processes, including change management activities and employee training.
• Monitor process performance using key performance indicators (KPIs) and other metrics.
• Analyze data and identify areas for continuous improvement.
• Develop and maintain comprehensive process documentation, including standard operating procedures (SOPs) and process maps.
• Prepare reports and presentations to communicate process improvement initiatives and results to management.
• Bachelor's degree in Business Administration, or a related field e.g. IT.
• Preferably 4 to 8 years of Management Consulting exp gained with a Big 4 or boutique consulting firm. Or cands with business process owner/consulting experience gained with MNCs will be considered.
• Some exposure to Business Process Management or Business Process Consulting is required
• Experience mapping/documenting business processes, rolling out of improved business process and driving changes is required
• Strong analytical and problem-solving skills with the ability to identify root causes of issues.
• Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines.
• Has the ability to work effectively with cross-functional teams.
• Experience in Cyber/Business Continuity Plan (BCP) is advantageous but not required.
• Strong on cognitive assessment/abstract reasoning skills
• Has the ability to appropriately influence key stakeholders (including senior management) and effectively challenge their views where necessary. Also has strong critical thinking skills.
• Has excellent communication and presentation skills.
• Proficiency in MS Excel.
• Proficiency with a process mapping tool e.g. Miro will be advantageous but not a must.
• Shipping /maritime industry is useful, but this is not a must
• Able to commit to a 1-year contract.

Selling pts:

• The co is a large shipping MNC with the global HQ based in Sgp
• The co allows a WFH arrangement 1 day per week. The role is based in town
• The role will allow exposure to interacting with senior management
• There will be a 1 mth completion bonus at the end of 1 yr. In addition, this contract role can be renewed or converted to a permanent role for a good performer.

To apply, please send your cv in word doc to ***email_hidden***. Please also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by: CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date Posted - 20 May 2026