User Experience Designers / Business Analyst

· Gather, analyse, and document business, functional, and user requirements

· Conduct stakeholder interviews, workshops, and requirement-gathering sessions

· Analyse existing business processes and systems to identify pain points and improvement opportunities

· Develop user personas, user journeys, information architecture, and navigation structures

· Create wireframes, mock-ups, interactive prototypes, and high-fidelity UI designs

· Design intuitive and consistent user interfaces for web and mobile applications

· Conduct usability reviews and incorporate stakeholder and user feedback into design iterations

· Establish and maintain UI/UX design standards, reusable components, and design guidelines

· Work closely with developers and solution architects to ensure designs are technically feasible and correctly implemented

· Support User Acceptance Testing (UAT), including preparation of scenarios, clarification of requirements, and issue resolution

· Facilitate requirement clarification and manage requirement changes throughout the project lifecycle

· Maintain requirements traceability and relevant functional/design documentation

· Participate in Agile ceremonies including backlog refinement, sprint planning, reviews, and stakeholder demonstrations

Required Skills and Experience

· Experience in both UI/UX design and business analysis for enterprise applications

· Strong understanding of user- centred design and UX design principles

· Proficiency with UI/UX design and prototyping tools such as Figma or equivalent

· Experience creating wireframes, interactive prototypes, user journeys, process flows, and high-fidelity UI designs

· Experience gathering, analysing, and documenting business and functional requirements

· Experience developing user stories, acceptance criteria, use cases, and functional specifications

· Familiarity with business process modelling and requirements traceability

· Familiarity with accessibility and responsive design considerations

· Strong stakeholder engagement, facilitation, communication, and presentation skills

· Ability to translate complex business requirements into simple and intuitive user experiences

· Strong analytical, problem-solving, and documentation skills

· Exposure to system modernization or application revamp projects is preferred

· Familiarity with enterprise-scale applications or public sector projects

· Experience working in Agile or collaborative delivery environments