Patient Service Officer | Up to $3,100 | Alternative Medicine Clinic | Contract-to-Permanent #HMS

RECRUIT EXPRESS PTE LTD

Date: 1 week ago
City: Singapore, Singapore
Salary: SGD 2,000 - SGD 2,500 / mo
Contract type: Contractor

Patient Service Officer | Up to $3,100 | Alternative Medicine Clinic | Contract-to-Permanent

Location: Punggol (Waterway Point)

Employment Type: 3-month contract with potential conversion to permanent

Salary: $2,400–$3,100/month, depending on experience

Working Arrangement: 5-day work week, including weekends, based on a roster (44 hours per week)

Vacancy: 1 position

Key Responsibilities

  • Manage patient appointments and coordinate laboratory and diagnostic services.

  • Attend to telephone, online and walk-in enquiries professionally.

  • Handle patient registration and maintain accurate patient records.

  • Process billing, payments and third-party claims accurately.

  • Prepare corporate billing and manage monthly invoicing.

  • Identify and promptly escalate urgent medical cases to clinical staff.

  • Address patient feedback and support service recovery.

  • Ensure compliance with PDPA, internal policies and audit requirements.

  • Provide administrative support, including reporting, filing and inventory coordination.

Working Schedule

The role follows a 5-day roster from Monday to Sunday, including weekends, with two scheduled days off.

The indicative schedule is:

  • Monday: 8.30am–6.30pm

  • Tuesday: 9.30am–7.30pm

  • Wednesday: Off

  • Thursday: 9.30am–7.30pm

  • Friday: 9.30am–6.30pm

  • Saturday: 8.30am–6.30pm

  • Sunday: Rest day

Working hours and schedules may be adjusted according to operational needs. You may also be required to support other clinics when necessary.

Interested candidates, please send your updated CV to OR Telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820

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