Patient Service Officer | Up to $3,100 | Alternative Medicine Clinic | Contract-to-Permanent #HMS
RECRUIT EXPRESS PTE LTD
Patient Service Officer | Up to $3,100 | Alternative Medicine Clinic | Contract-to-Permanent
Location: Punggol (Waterway Point)
Employment Type: 3-month contract with potential conversion to permanent
Salary: $2,400–$3,100/month, depending on experience
Working Arrangement: 5-day work week, including weekends, based on a roster (44 hours per week)
Vacancy: 1 position
Key Responsibilities
Manage patient appointments and coordinate laboratory and diagnostic services.
Attend to telephone, online and walk-in enquiries professionally.
Handle patient registration and maintain accurate patient records.
Process billing, payments and third-party claims accurately.
Prepare corporate billing and manage monthly invoicing.
Identify and promptly escalate urgent medical cases to clinical staff.
Address patient feedback and support service recovery.
Ensure compliance with PDPA, internal policies and audit requirements.
Provide administrative support, including reporting, filing and inventory coordination.
Working Schedule
The role follows a 5-day roster from Monday to Sunday, including weekends, with two scheduled days off.
The indicative schedule is:
Monday: 8.30am–6.30pm
Tuesday: 9.30am–7.30pm
Wednesday: Off
Thursday: 9.30am–7.30pm
Friday: 9.30am–6.30pm
Saturday: 8.30am–6.30pm
Sunday: Rest day
Working hours and schedules may be adjusted according to operational needs. You may also be required to support other clinics when necessary.
Interested candidates, please send your updated CV to Sign in to view email OR Telegram @jocelynchan
Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
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