Youth Worker (Secondary School – Yishun)

Youth Worker (Secondary School – Yishun) x1

Salary: $25/hour (approximately $3,710/month)

Contract Duration: 10 months

Contract Period: 1 January 2027 – 29 October 2027

Working Hours

• Monday and Wednesday: 10:00am – 6:00pm

• Tuesday and Thursday: 8:00am – 4:00pm

• Friday (odd weeks): 8:00am – 12:30pm

• Friday (even weeks): Off (HBL)

• Average working hours: 34.25 hours per week over a two-week cycle.

Working Days: Monday to Friday

No Service: School holidays, examination periods, Saturdays, Sundays, gazetted public holidays and protected time during school holidays.

Job Requirements

• Diploma or Degree in Social Work, Psychology, Youth Work or a related Social Science discipline.

• At least 1 year of experience working with youths aged 12–18 in a school, residential home or community setting.

• High emotional intelligence, with the ability to remain calm and empathetic in challenging situations.

• Good communication and interpersonal skills, with the ability to build rapport with youths while maintaining professional boundaries.

• Resilient and patient when supporting students through challenging situations and gradual progress.

• Compassionate and able to work effectively as part of a team.

• Proficient in Microsoft Office applications, including Word, PowerPoint, Excel, Teams and Outlook.

• Able to provide practical support and guidance while adhering to school policies and established student support processes.

• Understands the importance of confidentiality and working closely with school personnel when handling student concerns.

Job Responsibilities

• Serve as the first point of contact for student incidents and well-being concerns during curriculum hours.

• Conduct initial assessments of students' needs and well-being, and implement appropriate de-escalation strategies when necessary.

• Support students experiencing emotional or behavioural meltdowns and facilitate their reintegration into class where possible.

• Build trust and rapport with students through regular engagement.

• Conduct proactive outreach to students who may require additional support, including those experiencing motivational difficulties, truancy, peer relationship issues or social isolation.

• Work with school staff to support students identified for additional assistance through school-based programmes and activities.

• Assist with programme planning, implementation, supervision and monitoring of students' progress.

• Provide mentorship and ongoing check-ins for students who may benefit from additional support.

• Support students requiring emotional follow-up after disciplinary incidents, as guided by the school's student management team.

• Monitor students' progress and provide regular updates to relevant school personnel.

• Identify and report emerging concerns or urgent incidents to the appropriate school personnel.

• Perform other related duties as assigned.

Only shortlisted candidates will be notified.

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EA Personnel: Nor Sameshah (R1983642)

EA Licence No: 95C4455