Digital Banking Ambassador / Customer Engagement Ambassador #HDCC

Love engaging with people and interested in the world of digital banking? Be the face of a leading banking brand and help customers discover smarter ways to bank!

We are seeking enthusiastic and customer-focused individuals to join the team as Digital Banking Ambassadors at a university-based banking outlet. This is an exciting opportunity to gain hands-on experience in customer engagement, digital banking and sales while being part of a vibrant and dynamic team.

Key Responsibilities

• Welcome and engage walk-in customers, creating a friendly and positive customer experience.
• Promote digital banking products, including savings accounts and debit cards.
• Share product knowledge and explain banking features, benefits and ongoing promotions.
• Assist customers with digital account opening and application submissions, ensuring all details are accurate and complete.
• Encourage new customer sign-ups and contribute towards daily acquisition targets.
• Address basic banking enquiries and guide customers to the appropriate support channels when necessary.
• Ensure all customer onboarding activities comply with banking policies and regulatory requirements.
• Maintain a neat, organised and presentable branch environment.
• Participate in roadshows and promotional activities when required.

Interested in this opportunity? Apply now!

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Leon Leong De Cong

R1551708

Recruit Express Pte Ltd

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