General Manager (Credit & Loan Operations)

About Credezo Finance

Credezo Finance Pte. Ltd. is a Singapore-based SME lending business. We provide responsive, transparent, and quick credit to small and medium-sized enterprises that are underserved by traditional banks.

The business is currently pre-launch. The foundation is being put in place - systems, processes, partnerships, and the team - ahead of writing our first loans.

We are well capitalized and owned by a local family office.

The Role

We are looking for our first General Manager to help launch and scale the business - starting with our first product which is an unsecured term loan.

You will set up the operational infrastructure that runs the business - SOPs, systems, workflows, and controls - while also initially acting as the day-to-day point of contact for borrowers and brokers and supporting underwriting and loan processing.

This is the first hire for the business. As Credezo grows and hits milestones, the General Manager will lead the hiring and build-out of a broader operations team.

What You Will Do

Operations, SOPs and Systems

• Set up the operational infrastructure required to run a new lending business.
• Design, document, and implement detailed SOPs across the loan lifecycle - origination, underwriting, documentation, disbursement, servicing, and collections.
• Work with our external counsel to draft legal documentation for new products.
• Contribute to the design & development of our loan management system & digital platform.
• Maintain regulatory and compliance hygiene appropriate to the business, including AML/CFT, record-keeping, and data protection.

Borrowers, Brokers and Origination

• Be the primary point of contact for prospective borrowers - handle inbound enquiries, conduct initial conversations, and move applications through to a decision.
• Build and maintain working relationships with brokers, introducers, and referral partners; manage broker onboarding and ongoing engagement.
• Represent Credezo professionally and consistently to all external counterparties.

Credit and Underwriting

• Support credit assessment and underwriting decisions on live deals.
• Process loan applications end-to-end - from intake and documentation through to disbursement and post-disbursement monitoring.
• Conduct preliminary analysis of borrower financials, bank statements, business profiles, and risk indicators.
• Help refine the underwriting framework and credit policy as the business builds a track record.

Team and Scale

• As the business grows and hits defined milestones, lead the hiring and onboarding of additional operations staff.
• Set the working standards and ways of operating for the broader team.

Who We Are Looking For

About You

• Driven and self-motivated; able to set your own pace and priorities.
• Comfortable working autonomously, with minimal supervision.
• A strong problem-solver who can find practical solutions when there is no existing playbook.
• Entrepreneurial in how you think and operate; willing to make decisions and move things forward without waiting for direction.

Required

• 5+ years of experience at a non-bank lender, SME lending business, fintech lender, or similar credit-focused business.
• Direct, hands-on experience in credit underwriting and loan operations.
• A generalist disposition - comfortable moving between strategy, process design, and tactical day-to-day execution.
• Strong written communication, especially for documenting processes and policies.
• Bachelor's degree in business, finance, accounting, economics, or a related field.
• Singapore Citizen or Permanent Resident only. This role is not open to candidates requiring work pass sponsorship.
• Work in-person at our Cecil Street office, Mondays to Friday, 10:00 to 18:00.

Nice to Have

• Prior experience setting up SOPs or building operations functions in an early-stage business.
• Familiarity with Singapore's regulatory framework around moneylending and SME credit.
• Existing relationships with SME brokers, introducers, or financing intermediaries in Singapore.
• Experience with loan management systems, CRMs, or workflow automation tools.

Compensation and What You Will Get

• Base salary of up to S$6,000 per month, depending on experience and profile.
• Performance-based incentives tied to business milestones and individual contribution.
• Significant scope to grow, and to directly impact an early-stage business.
• A clear path to expand your scope, ownership, and team as the business scales.

How to Apply

Please send your CV and a short note on why you believe you are a strong fit for this role to ***email_hidden***.