Sales Operations Coordinator

Work Location- Kallang

Working Hours - 4 Hours per day

Hourly pay rate - $25 per hour

6 Months contract

Job Scope

• Work closely with the Country Business Manager, service managers, on forecasting, revenue and ongoing customer Business related activities.
• End-to-End Order fulfillment from Opportunity to Quote to Customer Purchase order up to Delivery and cash collection escalations.
• Sales Orders Backlog follow up, work closely with HQ team to align customer requirements, supply dates and shipping plan.
• Manage customer orders in ERP system to ensure all data is uploaded and facilitate order approval and invoice process with finance.
• Customer payment coordination, tracking to ensure timely collection.
• Work closely with the Service engineers, manage service call fulfillment and re-ordering from HQ.
• Manage Customer returns of faulty parts to HQ for repair
• Responsible for regular documentation preparations for business with legal.
• Work closely with the HQ Global Service Business Operations teams for monthly/ quarterly revenue closing, customer forecast and communicate risks
• Other tasks assigned by Business Service managers.

Requirements

• Degree in Industrial Engineering and Management / Business Management or equivalent
• Ability to multi-task, prioritize workflow and complete tasks with a high level of organization and work under pressure
• Experience in manufacturing companies, demand planning, customer services, or supply chain management.
• Proficient in Excel (including formulas, functions, pivot etc..)
• ERP/Oracle systems – a plus. ERP Priority will be an advantage

Kindly email your resume to ***email_hidden***

We regret to inform that only shortlisted candidates will be notified.