Batch Operations Analyst (Shift Based 24/7 Operations)

Key Responsibilities

• Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability
• Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools
• Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur
• Perform daily operational tasks such as system checks, backups verification, and job restarts
• Respond to system alerts, incidents, and operational issues according to SOPs
• Coordinate with application, infrastructure, and support teams during incidents or maintenance activities
• Maintain and update operational documentation, run books, and shift handover reports
• Support planned system maintenance, upgrades, and disaster recovery activities
• Follow security, compliance, and change management procedures
• Provide shift coverage as required (including nights, weekends, or holidays, if applicable)

Required Qualifications & Skills

• Basic understanding of batch processing, job dependencies, and scheduling calendars
• Working knowledge of IBM i / AS400 environment (job queues, subsystems, basic commands)
• Experience with job scheduling tools (e.g., Rocket-Zena, Control M, CA Workload Automation or similar)
• Familiarity with incident management and escalation procedures
• Willingness to work shifts and handle time critical operations

Preferred Qualifications (Nice to Have)

• At least 1–2 years of experience as a Computer Operator or similar IT operations role
• Experience in a data center or enterprise IT operations environment
• Basic scripting or automation knowledge (CL, shell scripts, etc.)
• Exposure to ITIL processes or operational best practices
• Certification or formal training in IBM i / AS400 or scheduling tools

To apply,simply click the "Apply" button or send your updated profile to ***email_hidden***

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/ to stay informed about new opportunities and events.